Contact & Support

We're here to help. Reach out through any of the channels below.

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General Support

Questions about using Lawnzie™, account issues, or feedback.

support@lawnzie.com
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Legal

Terms of service, DMCA notices, or legal inquiries.

legal@lawnzie.com
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Privacy

Data requests, CCPA rights, or privacy concerns.

privacy@lawnzie.com

Frequently asked questions

Browse our full Help Center for answers to common questions about jobs, payments, disputes, and more.

How do I sign up?+

Download the Lawnzie app from the App Store or Google Play. Create an account as a homeowner or contractor in under a minute.

Is Lawnzie available in my area?+

Lawnzie is launching across the United States. Download the app to check availability in your area.

How do I become a verified contractor?+

Complete a background check through our third-party provider and upload your Certificate of Insurance. Both can be initiated from the app.

How much does Lawnzie cost?+

Homeowners pay a flat $2.99 service fee per completed job. Contractors can use the free plan or upgrade to Pro ($19.99/month) for unlimited quotes, equipment tracking, and financial tools.

How do I report a problem?+

Email support@lawnzie.com or use the in-app support chat (Messages tab, tap the headset icon). We respond within 1 business day.

Can I cancel my Pro subscription?+

Yes, anytime. Go to More > Settings in the app. No cancellation fees or long-term contracts.